Does Staples Repair Laptop In There Store

Staples Render Policy: How It Actually Works + Hacks for Success

Updated June 26, 2022 by Kyle

The Staples return policy seems fairly straight-forrard at outset glance, but in actuality it has a bunch of nuisances based on the item you're ownership and what form of payment you employ. In this article, I intermission it all down so y'all'll never have a trouble returning something to Staples in the future. I as well came up with some insider hacks for success that you lot'd need a magnifying glass to notice on their return policy page.

Staples Return Policy: How It Actually Works

Staples Return Policy:

How Many Return Days Do You Get?

30 days. The majority of products sold by Staples come with a thirty-day return policy.

Any Exceptions to the 30 Days?

Yes, several products accept a shorter return window…

Computers & Laptops – 14 days. Brand certain all personal data is removed before returning to the store.
Printers – xiv days
Digital Cameras – 14 days
Business concern Machines – 14 days
Tablets & eReaders – fourteen days
Smart/Cell phones – 14 days
Unopened Drones – 14 days
Items Bought with a Check – 14 days and you lot can merely return item for store credit.

The 14-twenty-four hours render window is pretty short on the above items so brand sure the product is a "keeper" fairly quickly.

See Also: Best Buy Return Policy: 8 Things You Need To Know

Annihilation That Can't Be Returned?

Yep, glad you asked. Here they are…

Downloadable Software, Movies and Music – Non-returnable.
Opened Software – Can only be exchanged for the same software title.
Custom-ordered and Custom-assembled Article of furniture – Tin can only be returned if it'southward defective when you receive it.
Gift Cards and Phone Cards – Non-returnable.

Does anyone ever purchase phone cards these days?

Can Y'all Render Without a Receipt?

Aye, but you can't always become a straight refund.

If y'all're receipt-less and used a credit card, Staples tin can easily look upwards your social club and result a full refund. Make sure yous become dorsum to the same shop yous originally made the buy.

If you don't have a receipt, and Staples can't verify the purchase, you'll become either store credit or an exchange.

The toll they'll give you is the everyman selling price within the last thirty days. Staples will as well need a valid photograph ID then they tin track your return history.

Warning: If you try and return besides many items without a receipt you might raise a red flag and they tin deny your return.

If you lost your online receipt, but get to your online business relationship and click on My Orders and y'all can impress out a copy of it.

Tin the Particular You're Returning be Opened?

Aye, it can be opened, Just the detail must be in "salable" condition.

This means it must exist in original packaging/box with all manuals, cords, and parts.

What Nigh Online Orders?

You lot take several options when it comes to returning online orders to Staples.

You can have information technology dorsum to your local Staples, you can create a return online, or you can telephone call Staples at 1-(888) 515-8880 and set up a return that way.

Staples Render Policy Hacks:

Staples Branded Office Supplies DON'T Take a Time Limit: I was a bit surprised by this when a sometime Staples employee said it on this Reddit forum. Apparently they really desire Staples branded products to take a perceived lifetime guarantee. So experience free to return that three-year sometime stapler that keeps getting jammed.
Holiday Returns: All electronics and furniture bought between November 20th and December 25th get an extended return policy. Yous have until January 15th to return the item.
Coupons & Returns: If you employ an online coupon on a buy from Staples.com y'all can't use the coupon again afterward y'all return the item.
Be Careful Returning Purchases that Include Promotional Items: If you were given a costless gift or gift card as function of a Staples promotion, exist enlightened that y'all'll accept the value of the gift deducted from the amount refunded.
Paying with Prepaid Cash Card?: Be sure to agree on to that sucker because your refund needs to go back on the card. If you lot throw the prepaid card away information technology will be a Large pain to attempt and get your refund.